Greenwood Tree Surgeons Ltd
Last updated: April 2026
Greenwood Tree Surgeons Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business name: Greenwood Tree Surgeons Ltd
Website: https://greenwoodtreesurgeons.com/
Email: sales@greenwoodtreesurgeons.com
Phone: 01753 868661
Address: Nutts Close, Common Road Eton Wick, Berkshire, SL4 6QY.
We are the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following information:
Name
Email address
Telephone number
Address or location details (if provided)
Details of your enquiry or requested services
We do not collect analytics data, tracking data, or behavioural data from your use of this website.
3. How We Collect Your Data
We collect personal data when you:
Submit a contact or enquiry form on our website
Call us directly
Email us
Contact us via any method listed on our website
We do not collect data automatically through cookies or tracking technologies.
4. How We Use Your Data
We use your personal data to:
Respond to enquiries and quote requests
Communicate with you about our services
Arrange site visits, bookings, and work
Provide customer support
We only use your data for legitimate business purposes and never for unrelated activities.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent
Contract
Legitimate interests
Legal obligation
6. Cookies and Tracking
We do not use cookies, analytics tools, or tracking technologies.
This means:
No tracking of browsing behaviour
No analytics data collection
No advertising or remarketing technologies
7. Data Sharing
We do not sell or rent your personal data.
We may share limited data with trusted third parties where necessary to operate our business, such as:
Website hosting providers
IT and email service providers
All third parties are required to process your data securely and in compliance with UK data protection law.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We only retain your personal data for as long as necessary to:
Respond to your enquiry
Deliver our services
Meet legal, tax, or accounting obligations
Typical retention periods:
Enquiry data: up to 12 months
Customer records: up to 6 years
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
11. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
We would, however, appreciate the opportunity to resolve your concerns first.
12. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
Greenwood Tree Surgeons Ltd
Email: sales@greenwoodtreesurgeons.com
Phone: 01753 868661